It does not occur when printing the Word document itself or when printing PDFs created by some other PDF-creating utility or when printing on a different computer.
This problem only appears when printing the PDF and only from one computer. I have been having problems when printing PDF versions of several Word documents that were created using the Microsoft Save as PDF or XPF add-in. If you get the same error when printing the Word document as you do when saving to PDF, the problem is unlikely to be with the Save As PDF or XPF addin. Now, however, it seems you're also referring to the PDFs as documents, so I'm not sure what you meant by that. I took that to mean you get the same error when printing both the document and when saving the PDF. What matters is why the data are missing. There's not much point printing the 1c file when it's obvious data are missing. Thart would seem to confirm it's not a fault with the Save As PDF or XPF addin, per se. I tried your suggestions above for repairing Word or Office. The problem has to be with the add-in, no?Ĭan someone try printing the 1b file to see if the word is correct? I also tried creating PDFs from the exact same Word document using 2-3 other add-ins. I tried it with two different printers: HP LaserJet 5000 & Epson WorkForce 845 inkjet - same results But when I print it, it comes out "Descripo n".
In both the original Word document and the and PDF created from it, the word "Description" is correct. File 1c is the scanned printout of the PDF (1b). File 1b is the PDF document created from the Word document using the MSFT add-in to save as PDF or XPF. I think it's that MSFT add-in to allow saving as PDF or XPF. I don't think the problem is Word or Office. The first thing to do is to ensure your Office installation is fully updated. Those links are to very old discussions which are most likely no longer relevant. Sometimes, corrupt tables can only be 'repaired' by converting them to text and back again. saving the document in RTF format, closing the document then re-opening it and re-saving in the doc(x) format.cutting & pasting them to another document that you save the document in RTF format, which you then close then re-open before copying them back to the source document or.converting the tables to text and back again.Similarly, corrupt tables (which the above process won't resolve) can often be 'repaired' by: If that doesn't resolve things, a corrupt document is the most likely cause.Ĭorrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it. If a rogue third-party addin isn't the issue, you might try repairing the Office installation (via Word Options|Resources|Diagnose). If the process works OK in safe mode, you almost certainly have a rogue third-party addin in which case restart Word normally, disable all third-party addins then enable each one and re-test until you find the culprit - which you should disable and replace or uninstall. hold down the Ctrl key while starting Word). Once you're sure of that, if the problem persists, the cause could be a faulty Office installation, a rogue third-party addin and/or a document that has acquired some form of corruption.Īccordingly, you might try starting Word in safe mode (i.e.
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